Change/Cancel Order

Change or cancel the order

For purchases made in the country and international Grund Online Store supports the following delivery methods


Grund Online Store may refuse to execute an order made by the buyer, without any other formality except for a prior notification addressed to the buyer, without any subsequent obligation of any party to the other party or without any party being able to claim damages from the other in the following cases: non-acceptance by the issuing bank of the buyer's card of the transaction in the case of online payments; invalidation of the transaction by the card processor approved by Grund Online Store in case of online payments; the data provided by the buyer in the registration process are incomplete or incorrect.


The buyer will be able to opt out of an order made without any penalty at the latest on the date on which he is contacted by Grund Online Store representatives to confirm the order. Any waiver of the order made by the buyer must be followed by the submission to Grund Online Store of a document to confirm the waiver. Under the terms of Article 5 of Regulation (EEC) No 20 Article 9 of the OUG No 1 shall apply mutatis mutandis. 34/2014, the buyer shall have a period of 14 days to withdraw from the contract, without having to justify the decision to withdraw and without incurring any costs other than transport costs for carrying out the return of the product. The Buyer is obliged to notify Grund Online Store of its intention to terminate the contract and return the purchased products in writing.


If the buyer decides to cancel the order he can choose to refund or exchange the product with another product, in the amount of the original purchased or another product. The latter must be at least equal to the one originally bought. DIference will be paid using one of the payment methods approved by Grund Online Store

Why buy from GRUND Online Store?

In addition to the comfort and safety (SSL encrypted) offered by the online platform, every purchase you make from GRUND Online Store will support contemporary art, education and the cultural act. It will add to supporting the work of the artists we work with and the non-profit organization through which we promote and produce contemporary art in Romania. The products and works of art exhibited on the GRUND platform, with the possibility of purchase, are created by emerging artists. These are unique results of the work of artists in our community and aim to support the organization. The selection by GRUND Online Store is based on authentic and assumed artistic criteria. Both professionals in the practical and theoretical sphere of art and collaborators in fields such as architecture and interior design are involved. They will give you advice in certain cases.

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